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Multi Site Voice Network Built for One of the Largest Advertising Agencies in the US

Multi Site Voice Network Diagram linking to Vive Remote Support Offerings

Multi Site Voice Network with 24/7 Monitoring

With Offices in MA, NC and NYC supporting over 1000 employees, aging Avaya and Cisco voice technology brought about the need for change. In today’s Mid-Market Enterprise the need for collaboration is a must and Avaya’s IP Office Server Edition with Avaya One-X was the solution of choice to complete the multi site voice network.  The Avaya IP Office SE was deployed on the customers VMWare at each location and tied together to provide 5 digit dialing between locations. The Avaya SE deployment provided piece of mind with redundancy and failover between the locations. The customer also chose to protect their solution with a Vive Managed Services plan that is meant to put the daily system management on Vive’s shoulders along 24/7 system monitoring.

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