9600 Series

This line of powerful IP Deskphones offers brilliant audio quality, low power requirements, customizability and performance. The phones feature context-sensitive graphical interfaces and large color touch screens, which deliver increased call control while simplifying the traditional telephone experience. Avaya 9600 Series IP Deskphones help boost productivity while increasing worker satisfaction—turning a business communications system into a competitive advantage.

The 9600 Series works with the Avaya Aura® platform. Most models also work with the Avaya IP Office platform, however models 9670G and 9601 are not compatible with IP Office.

9608
9608 IP Telephone Features
  • 3.2″ x 2.2″ monochrome display
  • 8 buttons with dual LEDs, 4 softkeys, 4-way navigation cluster
  • Fixed features include phone, messages, contacts, history, home, headset, speaker, volume, mute
  • Wideband audio
  • Built-in full duplex speakerphone and built-in headset interface
  • Dual message waiting indicators
  • Built-in two port Ethernet (10/100 Mbps) switch for connection to LAN and collocated PC
  • Supports up to three BM12 button modules
Requirements and Compatibility
  • H.323 version supported by Avaya Communication Manager 3.1.4 or later
  • SIP version supported by Avaya Communication Manager 6.0 with Avaya Aura Session Manager 6.0 or Avaya Midsize Business Template 5.2.1
  • Also compatible with IP Office 7.0.36 or higher only on IP500 or IP500 V2 control units
  • The Avaya 9608 can be powered via 802.3af PoE (Class 1) or local PoE injector (sold separately; see accessory below)
9611g
9611G IP Telephone Features
  • 2.8 x 2.1 inch color display
  • 8 buttons with dual LEDs
  • 4 softkeys
  • Fixed features include speaker, mute, volume, headset, contacts, home, history, message, phone
  • 4-way navigation cluster
  • Wideband audio
  • Built-in full duplex speakerphone
  • Dual message waiting indicators
  • USB application support
  • Built-in two port Ethernet (10/100/1000 Mbps) switch for connection to LAN and collocated PC
  • Supports up to three BM12 button modules
  • Built-in headset interface
Requirements and Compatibility
  • Compatible with IP Office 8.0 (42) or higher
  • H.323 version supported by Avaya Communication Manager 3.1.4 or later
  • SIP version supported by Avaya Communication Manager 6.0 with Avaya Aura Session Manager 6.0 or Avaya Midsize Business Template 5.2.1
  • The Avaya 9611G can be powered via 802.3af PoE (Class 1) or local PoE injector (sold separately; see accessory below)
9620l
9620L IP Telephone Features
  • 3.45″ backlit display
  • 3 line appearances supporting up to 12 call appearances or features
  • 4 softkeys, 4 navigation buttons
  • Built-in full duplex speakerphone
  • Dual message waiting indicators
  • Volume, menu, message, speaker, headset, contacts, and call log buttons
  • Built-in two port Ethernet switch for connection to LAN and collocated PC
  • Supports wideband audio codec
  • Built-in headset interface
  • 9620L vs. 9620 – The 9620L is a low power consumption model (Class 1 PoE device).  It has the same functionality as the original 9620 but does not have a USB port or adapter interface for adjuncts.  It does not support SIP protocol.
Requirements and Compatibility
  • IP Office R6.0 or higher only on IP500 and IP500 V2 control units
  • Avaya Communication Manager R3.1 or later – H.323 version supported; SIP not supported
  • Powered via 802.3af PoE (Class 1) or local 1151 power supply (see accessory below)
9620c
9620C IP Telephone Features
  • 3.45″ color backlit display
  • 3 line appearances supporting up to 12 call appearances or features
  • 4 softkeys, 4 navigation buttons
  • Built-in full duplex speakerphone
  • Dual message waiting indicators
  • Volume, menu, message, speaker, headset, contacts, and call log buttons
  • Built-in two port Ethernet switch for connection to LAN and collocated PC
  • Supports wideband audio codec
  • Adapter interface for add-on support (e.g. 9600 Bluetooth Adapter, 9600 GigE Adapter etc.)
  • Built-in headset interface
Requirements and Compatibility
  • IP Office R6.0 or higher only on IP500 and IP500 V2 control units
  • H.323 version supported by Avaya Communication Manager R3.1 or later
  • SIP version supported by Avaya Communication R4.0 or later
  • Powered via 802.3af PoE (Class 2) or local 1151 power supply (see accessory below)
9630g
9630G IP Telephone Features
  • 3.8″ backlit display
  • 6 line appearances supporting up to 24 call appearances or features
  • 4 softkeys, 4 navigation buttons
  • Built-in full duplex speakerphone
  • Dual message waiting indicators
  • Volume, menu, message, speaker, headset, contacts, and call log buttons
  • Built-in two port Gigabit Ethernet switch for connection to LAN and collocated PC
  • Supports wideband audio codec
  • Supports up to 3 SBM24 Button Modules for expansion
  • 2 adapter interfaces for add-on support (e.g. 9600 Bluetooth Adapter etc.)
  • Built-in headset interface
Requirements and Compatibility
  • IP Office R6.0 or higher only on IP500 and IP500 V2 control units
  • H.323 version supported by Avaya Communication Manager R3.0 or later
  • SIP version supported by Avaya Communication R4.0 or later
  • Powered via 802.3af PoE (Class 2) or local 1151 power supply (see accessory below)
9640
9640 IP Telephone Features
  • 3.8″ color backlit display
  • 6 line appearances supporting up to 24 call appearances or features
  • 4 softkeys, 4 navigation buttons
  • Built-in full duplex speakerphone
  • Dual message waiting indicators
  • Volume, menu, message, speaker, headset, contacts, and call log buttons
  • Built-in two port Ethernet switch for connection to LAN and collocated PC
  • Supports wideband audio codec
  • Supports up to 3 SBM24 Button Modules for expansion
  • 2 adapter interfaces for add-on support (e.g. 9600 Bluetooth Adapter, 9600 GigE Adapter etc.)
  • Built-in headset interface
Requirements and Compatibility
  • IP Office R6.0 or higher only on IP500 and IP500 V2 control units
  • H.323 version supported by Avaya Communication Manager R3.0 or later
  • SIP version supported by Avaya Communication R4.0 or later
  • Powered via 802.3af PoE (Class 2) or local 1151 power supply (see accessory below)
9640g
9640G IP Telephone Features
  • 3.8″ color backlit display
  • 6 line appearances supporting up to 24 call appearances or features
  • 4 softkeys, 4 navigation buttons
  • Built-in full duplex speakerphone
  • Dual message waiting indicators
  • Volume, menu, message, speaker, headset, contacts, and call log buttons
  • Built-in two port Gigabit Ethernet switch for connection to LAN and collocated PC
  • Supports wideband audio codec
  • Supports up to 3 SBM24 Button Modules for expansion
  • 2 adapter interfaces for add-on support (e.g. 9600 Bluetooth Adapter etc.)
  • Built-in headset interface
Requirements and Compatibility
  • IP Office R6.0 or higher only on IP500 and IP500 V2 control units
  • H.323 version supported by Avaya Communication Manager R3.0 or later
  • SIP version supported by Avaya Communication R4.0 or later
  • Powered via 802.3af PoE (Class 2) or local 1151 power supply (see accessory below)
9641g
9641G IP Telephone Features
  • 4.1 x 2.3 inch color touchscreen display
  • Configurable line/feature buttons
  • 4 position adjustable tilt display
  • Fixed features include speaker, mute, headset, contacts, home, history, message, phone, forwarding, volume
  • Wideband audio and wideband speakerphone
  • Dual message waiting indicators
  • 360-degree visual alert for incoming calls and voice mail
  • Bluetooth and DECT headset support with optional adapter
  • USB application support
  • Built-in two port Ethernet (10/100/1000 Mbps) switch for connection to LAN and collocated PC
  • Supports up to three BM12 button modules
  • Built-in headset interface
Requirements and Compatibility
  • H.323 version supported by Avaya Communication Manager 3.1.4 or later
  • SIP version supported by Avaya Communication Manager 6.0 with Avaya Aura Session Manager 6.0 or Avaya Midsize Business Template 5.2.1
  • Also compatible with IP Office 7.0.36 or higher only on  IP500 or IP500 V2 control units
  • The Avaya 9641G can be powered via 802.3af PoE (Class 1) or local PoE injector (sold separately; see accessory below)
9650
9650 IP Telephone Features
  • Specifically made for navigator telephone users that answer many incoming calls, transfer callers, and monitor bridges appearances throughout the day
  • Supports built-in button module functionality to provide simple one-touch access to bridged appearances, speed dials, and feature keys – 8 physical buttons with shift capability to 16
  • Through its integrated web browser and application interface, the 9650 supports enhanced applications such as LDAP corporate directories and integration with Microsoft Outlook Calendars
  • LEDs built into buttons such as mute, message, and headset provide clear indication to the user
  • Easy-to-use context driven menus with on-screen prompts
  • High-resolution monochrome display
  • Full-duplex speaker and wideband audio handset
  • 4-way navigation cluster, 4 display soft keys
  • Fixed features include message, phone, contacts, menu, call log, speaker, mute, headset, and volume control
  • H.323 firmware (can also be loaded with SIP firmware)
Requirements and Compatibility
  • IP Office R6.0 or higher only on IP500 and IP500 V2 control units
  • H.323 version supported by Avaya Communication Manager R3.0 or later
  • SIP version supported by Avaya Communication R4.0 or later
  • Powered via 802.3af PoE or local 1151 power supply (see accessory below)
9650c
9650C IP Telephone Features
  • Supports a 1/4 VGA color screen
  • Specifically made for navigator telephone users that answer many incoming calls, transfer callers, and monitor bridges appearances throughout the day
  • Supports built-in button module functionality to provide simple one-touch access to bridged appearances, speed dials, and feature keys – 8 physical buttons with shift capability to 16
  • Through its integrated web browser and application interface, the 9650C supports enhanced applications such as LDAP corporate directories and integration with Microsoft Outlook Calendars
  • LEDs built into buttons such as mute, message, and headset provide clear indication to the user
  • Easy-to-use context driven menus with on-screen prompts
  • Backlit
  • Full-duplex speaker and wideband audio handset
  • 4-way navigation cluster, 4 display soft keys
  • Fixed features include message, phone, contacts, menu, call log, speaker, mute, headset, and volume control
  • H.323 firmware (can also be loaded with SIP firmware)
Requirements and Compatibility
  • IP Office R6.0 higher only on IP500 and IP500 V2 control units
  • H.323 version supported by Avaya Communication Manager R3.0 or later
  • SIP version supported by Avaya Communication R4.0 or later
  • Powered via 802.3af PoE or local 1151 power supply (see accessory below)
9600button
Avaya SBM24 Features
  • Provides 24 additional lines for incoming calls, outgoing calls, and calling features
Requirements and Compatibility
  • Compatible with Avaya 9630, 9630G, 9640, 9640G, 9650, an 9650C IP telephones
  • IP Office R6.0 or higher – Can add up to 3 SBM24 modules per phone; up to 42 SBM24s per system
  • Avaya Communication Manager R4.0 or higher – Can add up to 3 SBM24 modules per phone
  • Avaya Communication Manager below R4.0 – Support for one SBM24 per phone

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