A Global Leader in Collaboration Chooses Vive for Voice and Data Network Upgrade.

4
August, 2017

SIP Trunks

VM Ware

Server Edition

Collaboration Tools are Indispensable

The common challenge of network security and redundancy coupled with the challenging task of empowering all employees, remote and local, with features that support timely and consistent communication was the top area of focus for this MA based corporation. Vive recommended and implemented a Dell Server running VMWare, Fortinet Firewalls, Extreme Switching and Barracuda Data Storage devices to address the Data network needs. This was all backed up in the Vive COLO to ensure a safe and efficient data backup and disaster recovery topology.
Incentive to Collaborate

Photograph via Optimum Safety

To address an aging email server Vive recommend Office 365 and supported the email migration to the cloud. To address an aging Mitel voice network the client chose Avaya IP Office Server Edition. The Avaya IPO SE was installed on the customers’ local VMWare and on Vive’s VMware in the COLO to provide the failover during potential provider and/or hardware issues and access to a full suite of collaboration tools.

“The customer was in need of a collaboration bridge that would allow them the flexibility to scale”

Utilizing Vive SIP trunks locally at the customer site reduced cost, increased system functionality and provided automatic failover to Vive COLO in the case of an internet outage. The client was able to utilize the IP Office collaboration feature set for their remote and local employees which provided Chat, Video, Email and Call Control from their PC’s.

Project minimized ROI time due to pre sales design

Photograph courtesy of Avaya

At the core the Avaya Server Edition Select running on the customers’ VMWare locally and in a data center provided the redundancy they needed to ensure 100% uptime. Removing traditional forms of dial tone with Vive SIP to provide an easy way to add and remove trunks during the seasonal changes proved to be one of the key factors in the decision.

The project showed an ROI of less than 2 years which was due in part to a detailed pre-sale Vive consultation and evaluation of the clients existing solutions and costs. The entire solution will be supported directly by Vive under their Managed Services platform.

9 Advantages of Cloud Based Phone Systems That Grow Business (Fast)

There are obvious upfront savings with cloud based VoIP for business as well as an additional reduction in IT/Ops administrative costs.

Private Cloud Well Suited for Local 60 User Mortgage Company in MA

In the era of the Cloud customers are keying on cost effective ways to have built in redundancy/fail-over, system management and speedy deployments…

SIP T1 Circuits Enable 300 Location Call Recording Solution

Vive will provide, install and service 300 Avaya IP Offices (Preferred Edition) in conjunction with delivering 300 SIP T1 circuits from local providers under Vive’s Carrier service group…

Telecommunications Through Multi Site Network with 24/7 Monitoring

With Offices in MA, NC and NYC supporting over 1000 employees, aging Avaya and Cisco voice technology brought about the need for change. In today’s Mid-Market Enterprise the need for collaboration is a must…

5 Discerning Facts About SIP Trunking

Most companies have don’t understand the ins and outs of their phone system. They just except that it’s a vital part of their business that they can’t survuve without. Little do they know any company can benefit by learning about the incredible upside potential inherent in SIP technology.

Boston VOIP continues to be the perfect fit for Vive Communications

In the ever growing Cloud market Vive has added a few additional Cloud providers to their portfolio in the Boston VOIP scene…

Unified Communications Benefits by Virtue of Hybrid Solution

When it came time to update traditional forms of communication and reduce costs derived from obsolete delivery methods of dial tone, Vive answered the call for a nationwide cabling manufacturer.

Mitel Partnership is a Perfect Fit

Becoming a Mitel Partner bolsters Vive’s recognition that today’s Enterprise demands are constantly changing doing so after 7 years of successful Avaya implementations…

SIP Trunks Solidify Vive’s 105 Location IP Office Deployment for Nationwide Utility

With multiple customer service centers each taking on hundreds of calls daily, Avaya IP Office R9.1 with Xima Contact Center software was the perfect fit…

Best Reasons for a Hosted Phone System [Today]

A hosted phone systems is a smart choice for businesses of all sizes. The cost savings, ease of implementation and scalability are huge reasons companies are making the transition to a cloud based solution.

© Copyright 2019 VIVE Communications of North America, Inc. All Rights Reserved. Vive Communications® is a registered trademark of Vive Communications of North America, Inc. All other trademarks are the property of their respective owners

VIVE Communications
Share This

Share This

Share this post with your friends!