SIP T1 Circuits Enable 300 Location Call Recording Solution 

RON GOFF

VP of Service – Vive Communications

SIP T1 Call Recoding by Way of Avaya IP Office and Xima Software

Vive will provide, install and service 300 Avaya IP Offices (Preferred Edition) in conjunction with delivering 300 SIP T1 circuits from local providers under Vive’s Carrier service group. Vive will also institute a backup central repository network for all call recordings to meet the 10 year storage requirement for all call recordings. With this SIP T1 solution each location will have access to specific call reports of their choice, queue and agent status along with automatic fail over to the customer’s main Avaya Call Center.

“If everyone is moving forward together, then success takes care of itself.”

HENRY FORD

During any outage (equipment or dial tone provider) calls will be automatically routed to the main customer call center so a call is never missed and answered live by virtue of the built in alarm management inherent with a SIP T1 circuit.

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© Copyright 2021 VIVE Communications of North America, Inc. All Rights Reserved. Vive Communications® is a registered trademark of Vive Communications of North America, Inc. All other trademarks are the property of their respective owners

VIVE Communications

Exciting News!

As of March 1st, 2021 our office is now located at:

50 Braintree Hill Office Park Suite 220

Please update your contact information and don't hesitate to contact us with any questions.

Vive Communications
50 Braintree Hill Office Park #220
Braintree, MA 02184
1-866-983-8483 (VIVE)
info@vivecomm.com

We will keep you posted with any updates!

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