Multi Site Telecommunications Network with 24/7 Monitoring

DAVID DART

CEO – Vive Communications

With Offices in MA, NC and NYC supporting over 1000 employees, aging Avaya and Cisco voice technology brought about the need for change. In today’s Mid-Market Enterprise the need for collaboration is a must and Avaya’s IP Office Server Edition with Avaya One-X was the solution of choice to complete the multi site voice network to solidify their telecommunications. The Avaya IP Office SE was deployed on the customers VMWare at each location and tied together to provide 5 digit dialing between locations.

“Effectively, change is almost impossible without industry-wide collaboration, cooperation and consensus.”

-SIMON MAINWARING

The customer also chose to protect their solution with a Vive Managed Services plan that is meant to put the daily system management on Vive’s shoulders along 24/7 system monitoring.

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