Multi Site Telecommunications Network with 24/7 Monitoring

DAVID DART

CEO – Vive Communications

With Offices in MA, NC and NYC supporting over 1000 employees, aging Avaya and Cisco voice technology brought about the need for change. In today’s Mid-Market Enterprise the need for collaboration is a must and Avaya’s IP Office Server Edition with Avaya One-X was the solution of choice to complete the multi site voice network to solidify their telecommunications. The Avaya IP Office SE was deployed on the customers VMWare at each location and tied together to provide 5 digit dialing between locations.

“Effectively, change is almost impossible without industry-wide collaboration, cooperation and consensus.”

-SIMON MAINWARING

The customer also chose to protect their solution with a Vive Managed Services plan that is meant to put the daily system management on Vive’s shoulders along 24/7 system monitoring.

9 Must Have Features of Phone Systems for Small Business

Most small business phone systems are packed with advanced features that are often never utilized to their full potential.

SIP Trunks Solidify Vive’s 105 Location IP Office Deployment for Nationwide Utility

With multiple customer service centers each taking on hundreds of calls daily, Avaya IP Office R9.1 with Xima Contact Center software was the perfect fit…

Collaboration Tools Spark Global Leader to Choose Vive for Voice and Data Network Upgrade

The common challenge of network security and redundancy coupled with the challenging task of empowering all employees, remote and local, with features that support timely and consistent communication was the top area of focus for this MA based corporation…

Mitel Partnership is a Perfect Fit

Becoming a Mitel Partner bolsters Vive’s recognition that today’s Enterprise demands are constantly changing doing so after 7 years of successful Avaya implementations…

9 Advantages of Cloud Based Phone Systems That Grow Business (2023)

There are obvious upfront savings with cloud based VoIP for business as well as an additional reduction in IT/Ops administrative costs.

5 Perks of a Cloud Based Phone System

Cloud Based Phone Systems are flexible and cost effective and can meet the demands of an ever changing workforce and free businesses of the limitations of their current physical infrastructure.

Vive Cloud Solution for NY Based Financial Firm

A heavy calling financial firm in New York City decided it was time to move from an older traditional NEC on premise phone system to a solution that would reduce system management and overall costs…

Xima Platinum Status Awarded to Vive Communications

The beat goes on! After another strong year of Xima solution sales Vive has been awarded the top Xima Platinum Partner status from XIMA. The Xima Platinum status signifies the commitment Vive and Xima…

5 Discerning Facts About SIP Trunking

Most companies have don’t understand the ins and outs of their phone system. They just except that it’s a vital part of their business that they can’t survuve without. Little do they know any company can benefit by learning about the incredible upside potential inherent in SIP technology.

Private Cloud Well Suited for Local 60 User Mortgage Company in MA

In the era of the Cloud customers are keying on cost effective ways to have built in redundancy/fail-over, system management and speedy deployments…

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