VOIP Phones that Redefine Workflow

With Offices in MA, NC and NYC supporting over 1000 employees, aging Avaya and Cisco voice technology brought about the need for change. In today’s Mid-Market Enterprise the need for collaboration is a must…

Vive Communications has been named to the Avaya Business Partner Council which serves as a platform for Avaya and its Expert business partners to discuss issues…

When your business is open 24 hours 7 days a week and you handle thousands of customer calls daily from all over the country you rely on a proven business partner and manufacturer to deliver the right Multi-Media Call Center…

A heavy calling financial firm in New York City decided it was time to move from an older traditional NEC on premise phone system to a solution that would reduce system management and overall costs…

Cloud Based Phone Systems are flexible and cost effective and can meet the demands of an ever changing workforce and free businesses of the limitations of their current physical infrastructure.

With multiple customer service centers each taking on hundreds of calls daily, Avaya IP Office R9.1 with Xima Contact Center software was the perfect fit…

A hosted phone systems is a smart choice for businesses of all sizes. The cost savings, ease of implementation and scalability are huge reasons companies are making the transition to a cloud based solution.

Vive will provide, install and service 300 Avaya IP Offices (Preferred Edition) in conjunction with delivering 300 SIP T1 circuits from local providers under Vive’s Carrier service group…

Most companies have don’t understand the ins and outs of their phone system. They just except that it’s a vital part of their business that they can’t survuve without. Little do they know any company can benefit by learning about the incredible upside potential inherent in SIP technology.

In the era of the Cloud customers are keying on cost effective ways to have built in redundancy/fail-over, system management and speedy deployments…