Xima Platinum Status Awarded to Vive Communications

KEVIN WING

Director of Operations – Vive Communications

Xima Platinum Status Confirms Commitment

The beat goes on! After another strong year of Xima solution sales Vive has been awarded the top Xima Platinum Partner status from XIMA. The Xima Platinum status signifies the commitment Vive and Xima have made to customers all over the country to ensure they receive the best in breed call reporting and call recording. Whether it’s basic call evaluation, agent monitoring, call queue monitoring in real time, custom call reporting or call recording Vive and Xima continue to help their clients capture every revenue opportunity and accelerate their clients customer service success stories.

Vive Communications named to the Avaya Business Partner Council

Vive Communications has been named to the Avaya Business Partner Council which serves as a platform for Avaya and its Expert business partners to discuss issues…

5 Discerning Facts About SIP Trunking

Most companies have don’t understand the ins and outs of their phone system. They just except that it’s a vital part of their business that they can’t survuve without. Little do they know any company can benefit by learning about the incredible upside potential inherent in SIP technology.

Vive Cloud Solution for NY Based Financial Firm

A heavy calling financial firm in New York City decided it was time to move from an older traditional NEC on premise phone system to a solution that would reduce system management and overall costs…

Unified Communications Benefits by Virtue of Hybrid Solution

When it came time to update traditional forms of communication and reduce costs derived from obsolete delivery methods of dial tone, Vive answered the call for a nationwide cabling manufacturer.

Mitel Partnership is a Perfect Fit

Becoming a Mitel Partner bolsters Vive’s recognition that today’s Enterprise demands are constantly changing doing so after 7 years of successful Avaya implementations…

Boston VOIP continues to be the perfect fit for Vive Communications

In the ever growing Cloud market Vive has added a few additional Cloud providers to their portfolio in the Boston VOIP scene…

SIP Trunks Solidify Vive’s 105 Location IP Office Deployment for Nationwide Utility

With multiple customer service centers each taking on hundreds of calls daily, Avaya IP Office R9.1 with Xima Contact Center software was the perfect fit…

Best Reasons for a Hosted Phone System [Today]

A hosted phone systems is a smart choice for businesses of all sizes. The cost savings, ease of implementation and scalability are huge reasons companies are making the transition to a cloud based solution.

Vive Completes 250 Agent Call Center for NJ Based Propane Company

When your business is open 24 hours 7 days a week and you handle thousands of customer calls daily from all over the country you rely on a proven business partner and manufacturer to deliver the right Multi-Media Call Center…

5 Perks of a Cloud Based Phone System

Cloud Based Phone Systems are flexible and cost effective and can meet the demands of an ever changing workforce and free businesses of the limitations of their current physical infrastructure.

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