Xima Platinum Status Awarded to Vive Communications

KEVIN WING

Director of Operations – Vive Communications

Xima Platinum Status Confirms Commitment

The beat goes on! After another strong year of Xima solution sales Vive has been awarded the top Xima Platinum Partner status from XIMA. The Xima Platinum status signifies the commitment Vive and Xima have made to customers all over the country to ensure they receive the best in breed call reporting and call recording. Whether it’s basic call evaluation, agent monitoring, call queue monitoring in real time, custom call reporting or call recording Vive and Xima continue to help their clients capture every revenue opportunity and accelerate their clients customer service success stories.

Mitel Partnership is a Perfect Fit

Becoming a Mitel Partner bolsters Vive’s recognition that today’s Enterprise demands are constantly changing doing so after 7 years of successful Avaya implementations…

Collaboration Tools Spark Global Leader to Choose Vive for Voice and Data Network Upgrade

The common challenge of network security and redundancy coupled with the challenging task of empowering all employees, remote and local, with features that support timely and consistent communication was the top area of focus for this MA based corporation…

5 Perks of a Cloud Based Phone System

Cloud Based Phone Systems are flexible and cost effective and can meet the demands of an ever changing workforce and free businesses of the limitations of their current physical infrastructure.

Vive Communications named to the Avaya Business Partner Council

Vive Communications has been named to the Avaya Business Partner Council which serves as a platform for Avaya and its Expert business partners to discuss issues…

Telecommunications Through Multi Site Network with 24/7 Monitoring

With Offices in MA, NC and NYC supporting over 1000 employees, aging Avaya and Cisco voice technology brought about the need for change. In today’s Mid-Market Enterprise the need for collaboration is a must…

9 Advantages of Cloud Based Phone Systems That Grow Business (2023)

There are obvious upfront savings with cloud based VoIP for business as well as an additional reduction in IT/Ops administrative costs.

Vive Completes 250 Agent Call Center for NJ Based Propane Company

When your business is open 24 hours 7 days a week and you handle thousands of customer calls daily from all over the country you rely on a proven business partner and manufacturer to deliver the right Multi-Media Call Center…

9 Must Have Features of Phone Systems for Small Business

Most small business phone systems are packed with advanced features that are often never utilized to their full potential.

Private Cloud Well Suited for Local 60 User Mortgage Company in MA

In the era of the Cloud customers are keying on cost effective ways to have built in redundancy/fail-over, system management and speedy deployments…

Best Reasons for a Hosted Phone System [Today]

A hosted phone systems is a smart choice for businesses of all sizes. The cost savings, ease of implementation and scalability are huge reasons companies are making the transition to a cloud based solution.

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