Xima Platinum Status Awarded to Vive Communications

KEVIN WING

Director of Operations – Vive Communications

Xima Platinum Status Confirms Commitment

The beat goes on! After another strong year of Xima solution sales Vive has been awarded the top Xima Platinum Partner status from XIMA. The Xima Platinum status signifies the commitment Vive and Xima have made to customers all over the country to ensure they receive the best in breed call reporting and call recording. Whether it’s basic call evaluation, agent monitoring, call queue monitoring in real time, custom call reporting or call recording Vive and Xima continue to help their clients capture every revenue opportunity and accelerate their clients customer service success stories.

SIP T1 Circuits Enable 300 Location Call Recording Solution

Vive will provide, install and service 300 Avaya IP Offices (Preferred Edition) in conjunction with delivering 300 SIP T1 circuits from local providers under Vive’s Carrier service group…

Best Reasons for a Hosted Phone System [Today]

A hosted phone systems is a smart choice for businesses of all sizes. The cost savings, ease of implementation and scalability are huge reasons companies are making the transition to a cloud based solution.

Telecommunications Through Multi Site Network with 24/7 Monitoring

With Offices in MA, NC and NYC supporting over 1000 employees, aging Avaya and Cisco voice technology brought about the need for change. In today’s Mid-Market Enterprise the need for collaboration is a must…

Unified Communications Benefits by Virtue of Hybrid Solution

When it came time to update traditional forms of communication and reduce costs derived from obsolete delivery methods of dial tone, Vive answered the call for a nationwide cabling manufacturer.

SIP Trunks Solidify Vive’s 105 Location IP Office Deployment for Nationwide Utility

With multiple customer service centers each taking on hundreds of calls daily, Avaya IP Office R9.1 with Xima Contact Center software was the perfect fit…

Boston VOIP continues to be the perfect fit for Vive Communications

In the ever growing Cloud market Vive has added a few additional Cloud providers to their portfolio in the Boston VOIP scene…

5 Discerning Facts About SIP Trunking

Most companies have don’t understand the ins and outs of their phone system. They just except that it’s a vital part of their business that they can’t survuve without. Little do they know any company can benefit by learning about the incredible upside potential inherent in SIP technology.

Mitel Partnership is a Perfect Fit

Becoming a Mitel Partner bolsters Vive’s recognition that today’s Enterprise demands are constantly changing doing so after 7 years of successful Avaya implementations…

Vive Communications named to the Avaya Business Partner Council

Vive Communications has been named to the Avaya Business Partner Council which serves as a platform for Avaya and its Expert business partners to discuss issues…

9 Must Have Features of Phone Systems for Small Business

Most small business phone systems are packed with advanced features that are often never utilized to their full potential.

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