Protect your Investment
Peace of mind
VIVE can provide you with the manufacturer’s maintenance contract or tailor a custom maintenance that speaks to your needs and business demands.
Some of our clients have existing contracts or prefer writing their maintenance with the manufacturer, in those cases VIVE is prepared to assist you in getting those contracts initiated.
As an authorized reseller of the best in class Global Services’ maintenance we would be eager to assist you any task.
Choose From three
Vive Communication has tailored three maintenance contract options available in either 24×7 or 8×5. Whether you require emergency onsite technical support or merely wish to remotely reset a user’s voice mail password.
There are no requirements that are too big nor too small.
All of our maintenance contracts are designed to make your life easier and assure you guaranteed SLA responses for service impacting outages and priority queueing for non-critical MAC (Moves adds and Changes).
Position yourself to grow into the future
Long term solutions deserve your protection.
Sign up for a plan that will protect your investment for its entire lifecycle. Expect the unexpected.
An average turnaround time on emergency equipement replacement is 4 business hours
Free part replacement
Packages available to keep all your vital assests backed up and positioned to keep you running at full speed.
Every hour that your communication network doesn’t function costs your business money.
Preventative maintenance can identify weak links in your IT infrastructure and help you avoid catastrophe.
Move forward at a pace that's comfortable for you. Optimize your setup and save money at the same time. Let Vive show you the way.
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