Managed Services

 Managed Helpdesk Services

Managed ServicesEmergency Support

Vive understands the importance of 24 hour operations to our customers.  The backbone of our customer service covers all aspects of your on-premise phone system as well as any remote IP endpoints.  Our Managed Services are accessible whether it be after hours, in the middle of the night, on weekends or on a holiday, either via a secure remote connection to their system or via live support at their facility.  Check out our remote support packages to see which is the best fit for your company.

Proactive Monitoring

Proactive service assurance for telecommunications means the anticipation and prediction of potential or emerging issues. It includes the ability to decipher incoming system alarm events in order to monitor and measure resource status, vulnerability and hardware status in real-time.  At Vive, we understand the benefits and offer a complete, in house proactive service assurance solution for telecommunications and IT networks all from our state of the art Network Operations Center (NOC).  

Managed Services

Managed Data Services

Firewall ServicesFirewall Services

Vive Communications provides top notch firewall management services including threat analysis and security monitoring. Our firewall management services can support small to mid-size businesses with a worldwide scope . Our managed services for firewalls offer a flexible pre-packaged offerings that provide customizable options to support UTM firewall modules, blades, or extended features such as IPS, web content filtering, anti-malware, web-application protection and others.

Network MonitoringNetwork Evaluation / Monitoring

Vive’s complete suite of networking monitoring solutions delivers the security and performance your employees demand all while operating at maximum efficiency.  Small to mid-size businesses have the challenging daily task of designing, implementing, changing, upgrading and supporting their internal data network. Vive specializes in reviewing existing data infrastructures, recommending the proper standards based on business requirements, implementing solutions and supporting secure networks while reducing cost with a customized solution under our Managed Services umbrella. 

Data BackupBackup & Recovery

Today’s business environment demands a proven backup and recovery solution.  Vive delivers a proven solution that can safeguard your companies critical resources and can be trusted to mitigate risk.  Impact your business by allowing the Vive team to prioritize recovery objectives, identify potential risks and define and deploy an all inclusive backup plan for your business.


Vive’s team of engineers are positioned to leverage their skill sets to create a custom managed services solution that fits your company’s needs. We specialize in flexible, resilient provisions that safeguard corporate infrastructures using our background in firewall and security management.  Vive is able to apply our experience and colocation framework to provide backup for operating systems and virtualization alike.  From small to SMB scale, Vive offers a full suite of Managed Services.

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