Vive Communications Named to the Avaya Business Partner Council

DAVID DART

CEO – Vive Communications

Vive Communications has been named to the Avaya Business Partner Council which serves as a platform for Avaya and its Expert business partners to discuss issues, strategies and further improve it’s successful channel centric go to market model. Headquartered in Canton MA, Vive Communications is a premiere technology solutions provider; designing, implementing and maintaining powerfully converged communications networks for small to mid-sized businesses nationwide. VIVE offers everything from VoIP, Data Infrastructure, Unified Communications, Key and Hybrid systems, and Wireless systems; to ongoing maintenance, repair, and managed services. Avaya, headquartered in Basking Ridge, NJ, is a global leader in state-of-the-art communications systems, providing solutions and related services directly and through its channel partners to leading business and organizations around the world.

“If you are not willing to risk the usual, you will have to settle for the ordinary.”

– JIM ROHN

“ It’s a distinct privilege to be a member of a group that’s sole focus is to improve the small to midsized business customer experience. With a continuous changing IT world it’s more important than ever to have seamless communication between the manufacture and the business partners. With new technologies come new processes and in the end it has to meet the needs and expectations of the customer. 

Unified Communications Benefits by Virtue of Hybrid Solution

When it came time to update traditional forms of communication and reduce costs derived from obsolete delivery methods of dial tone, Vive answered the call for a nationwide cabling manufacturer.

SIP Trunks Solidify Vive’s 105 Location IP Office Deployment for Nationwide Utility

With multiple customer service centers each taking on hundreds of calls daily, Avaya IP Office R9.1 with Xima Contact Center software was the perfect fit…

SIP T1 Circuits Enable 300 Location Call Recording Solution

Vive will provide, install and service 300 Avaya IP Offices (Preferred Edition) in conjunction with delivering 300 SIP T1 circuits from local providers under Vive’s Carrier service group…

The council’s discussions revolve around meeting customer expectations, technology improvements, streamlining communication between all parties, marketing, business development initiatives and support. Avaya has best in class solutions that don’t mean a whole lot to a customer unless they are instituted properly and efficiently with a combined manufacture business partner effort. This council ensures that customers will experience not only the best in class Avaya products but the value and expertise of the individual business partner.”

– David Dart CEO for Vive Communications

“Great teamwork is the only way we create the breakthroughs that define our careers.”

– PAT RILEY

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